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Case Study : Bank of Baroda



CLIENT

Bank of Baroda believes that Technology is an integral part of banking. Right from sourcing and acquiring the customer to servicing and delighting the customer, bank depends upon technology. Technology needs to be leveraged to make the Bank’s routine operations cost-effective. To achieve this, the Bank has engaged the services of McKinsey & Co. to advise it on Business Process Re-engineering and Organizational Restructuring so that its branches can devote maximum time to sales and marketing functions and handle the newly acquired business in an effective manner. The newly created robust technology platform would also facilitate supervision and control and building up of rich management information system to aid the business decision making.



SOLUTION

Inspira has successfully delivered and installed 15485 Smartchip Biometric devices in 5220 Branches across all states in India. Inspira deployed onsite team of 7 resources including 1 onsite Project Manager, 3 Technical coordinators & 3 helpdesk, during the entire period of 7 months for coordination & implementation.

As per the scope, Inspira had to co-ordinate with the existing system integrator for integrating with present system / setup for the branches to function smoothly.

The detailed implementation / Installation scope agreed was:



RESULTS

The Biometric Finger Print Capture Device was integrated with existing solution in the Bank without any cost to Bank and made capable of upgrading at a later stage whenever required.