Online to Offline Solutions


Alibaba Cloud Online to Offline service (O2O) connects the online digital world with the offline world by integrating Internet connected devices. Alibaba Cloud offers a range of O2O solutions to suit different business needs and are comprised of highly cost-effective resources. Alibaba Cloud offers you computing, network, storage and big data analysis to make offline processes smoother and more manageable for your application.

Leverage O2O services to gain critical business insights, improve customer experience and identify new business opportunities. It can be used by a variety of businesses in the service sector including hotels, catering, online travel services, retail stores, auto services and other providers.

Key Solutions

Over-the-Air (OTA) Solution

A solution for OTA customers to effectively distribute updates to millions of user devices.

Wi-Fi Industry Solution

A solution for Wi-Fi service providers to manage a large number of concurrent users efficiently and consistent user experience.

Property Management System

A solution for property developers and hotel owners to streamline management and help marketing and customer services.

Tools & Services

Elastic Compute Service

Reliable, scalable and on-demand distributed compute capacity on the cloud.

ApsaraDB for Memcache

An in-memory solution which stores information and speeds up your application.

Server Load Balancer

Seamlessly increase your server load balancing capabilities to manage sudden spikes in traffic.


A cloud-based security service that safeguards your data and application from DDoS and Trojan attacks.



Scale your computing resources according to the real-time demand of your business and efficiently manage traffic peaks with Alibaba Cloud Service Load Balancer.

Seamless On-Cloud and Off-Cloud Interconnection

You can easily connect your network with Alibaba Cloud via public network or create a private network using Alibaba Cloud VPC.

Database Performance Optimization

Relational Database Services (RDS) supports MySQL and SQL Server (fully compatible with Memcache and Redis) can improve database performance through read/write splitting (horizontal splitting).

High Response Speed and Cache

Offers higher IOPS compared to standard disks and handles extra loads during peak hours by combining databases.

Big Data Analysis Capability

Provides massive data storage processing capability on high speed server clusters.

High Security and Monitoring Capabilities

Built-in security at network and resource level helps monitor your resources (Cloud Monitor) and protects from malicious attacks (Anti-DDoS).